Join Lisa every Tuesday at 7pm Eastern for her live show on Facebook & YouTube.

Using lessons learned from running her business while caring for her mother for 3.5 years in the end stages of Alzheimer's, Lisa Kipps-Brown specializes in helping other business owners who are going through a major life change use the web to adapt their business and meet life's new demands.

Her achievements include taking an information-based business that was on the brink of bankruptcy and positioning it for successful sale at 20x investment in about 2 years, using the web to create new recurring revenue streams and enhance customer service.

Poster design for Cantaloupe Festival is out of this world!

Virginia Cantaloupe Festival poster designGlerin recently designed the poster for the 33rd Annual Virginia Cantaloupe Festival and brought a whole new look to the event.

Working with the Halifax County Chamber of Commerce, our goal was to start a new tradition of a collectible poster for all festival years beginning with 2013. This year's design has fun with changes in schedule and location from past years.

The festival is being moved to Berry Hill Resort, bringing back memories of the beautiful rolling hills that we enjoyed during the first years when it was originally held in Turbeville. Scheduling a month earlier to avoid the thunderstorms that have plagued past years resulted in a bit of local controversy since Halifax cantaloupes won't be ripe until the next month.

Never fear, though, because each festival-goer will receive a voucher good for one free cantaloupe from local growers.

After throwing around many concepts, we decided to go in a totally different direction than the festival had ever been and, having some fun with the controversy, went with the theme "The Melons Are Coming!"

The design team drew inspiration from old sci-fi movies and "The War of the Worlds" radio drama.

Hope to see you at LopeFest on June 7, 2013!

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Poor usability costs more than simple, well-designed usability

We've all heard the saying "beware the cost of the lowest price," and this also applies in design.  The best option doesn't necessarily have the highest price, but often the lowest priced option has the highest cost.  "How?," you ask... Let me share an experience I had today, and how poor usability cost Walmart a sale. Add enough of these sales up and it could be a substantial chunk of change, even for a company of that size.

wal-amazFirst off, remember that price is the sticker price of an item but true cost is arrived at by combining that price with what you stand to lose in sales, time, goodwill, efficiency, etc.

We needed an item for the office that wasn't available locally so I decided to order online.  I was on the road and a quick search on my phone gave the exact item I wanted for $99 at Walmart's online store.  Being in a hurry, I was prepared to order without shopping around.  The problem arose with the poor design of their mobile checkout process and Walmart's sale became Amazon's sale.

I chose the free "ship to store" option but in the next step found that the item wouldn't arrive until near the end of the month; the initial shipping options step didn't show the prices of the various paid options, so I went back to change to standard shipping to check the price & see how much quicker I could get it. The mobile checkout process didn't have the option of changing the shipping choice after it had been selected. I couldn't even select a new choice if I deleted the item from the cart and then re-added it.

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Merry Christmas from Glerin!

Continuing our annual tradition, we designed our Christmas card in-house.  This year's card was designed by Erin Kipps Brown, and the front is touched off by cotton to create 3d clouds.

We hope you have a wonderful holiday, and here's to a great 2013!

Glerin Christmard card

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War Room in action

Here's a peek at our War Room - where we brainstorm and experience a higher plane of consciousness.

Glerin's war room in action

Our brainstorming sessions require not only intense thought, but also a relaxed atmosphere that's conducive to the flow of creative thinking.  Devoid of furniture to avoid clutter and because we think better on our feet, we drag in bean bag chairs, stools, and a futon when we do want to sit. The dry erase walls are great for capturing extemporaneous thoughts, and provide a way for ideas to marinate as we pass through the room later (on our way to the kitchen, of course).

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Lake bungalow's metamorphosis into design office

We're in the process of renovating our bungalow on Banister Lake in Halifax into fun, modern office space.  Stay tuned as we post updates throughout the project. and when all is finished we hope you'll join us for the ribbon cutting!  At Glerin, every day is a day on the lake...

Glerin's design office on the lake in Halifax, VA

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