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You already know you SHOULD be doing more with the web.

But you can waste thousands of dollars and hundreds of hours if you don't know what to do and how to do it.

We'll help you start using the web strategically to save time, increase profits, avoid costly mistakes, and take control of your life. We can even help increase the value & marketability of your business.

We answer the questions you don't even know need asking.

You have caused me to be excited about this process when I had been DREADING it! You are awesome! Your enthusiasm is contagious!
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No wonder other consultants & designers are cheaper! They're just not delivering the same service as you are.
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You know what you're doing, but you also explain things to me in a way that I can understand. I can't believe how much I've learned!
Non-profit Founder
In today's world of starting up a business, website or other venture, this is the kind of person that you want on your side.
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We're the Trusted Advisor who will make sure you understand all of your options, and guide you in making the best choices to help you reach your short term & long term goals.

Even if someone else is designing your site, you need a solid strategy first.

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4 ways your website design may be killing your SEO

4 ways your website design may be killing your SEO

I can drive a car but I guarantee you no NASCAR team would want me behind the wheel. If I can drive safely and get from point A to point B, why shouldn't I be able to drive for a team?

Easy answer - because it's pretty much guaranteed that I would wreck, and 100% guaranteed that I would come in last if I could even finish. Plus, who in the heck would want to watch me race (other than for the laughs)?

Similarly, did you know that elements of your website can not only be wrecking your chances for good search engine ranking but can also be driving visitors away?

It's so easy now to assemble a website that a majority of “web designers” aren't actually that; they're just people who know how to assemble content in a website.

I want to emphasize that I'm not at all against tools that allow you to have a nice looking site on the cheap.

We regularly advise small clients that they don't need our custom services and point them to services like Wix and Blogger. The last thing we want is for you to spend money that would be better spent elsewhere.

What I'm against is when you pay for services that may look nice, but the behind-the-scenes stuff may be killing you. You've essentially paid someone to hurt your website's chances of helping you.

Even if you have a free site, though, there are unseen ways that you could be hurting yourself so that free site has a cost. A professional can improve your chances of that site being found on search engines, and keeping people on your site when they find it.

A few examples of real websites (no names) being damaged by paid “designers” include:

  1. Extremely slow page load speed of almost a minute. Yes, you read that right – ALMOST A MINUTE. When the average site visitor leaves if a page doesn't load within 3 seconds, you may as well kiss your visitors goodbye. That's what happens when your designer doesn't optimize your images and code, though.

    The site had images of over 3mb EACH on pages, and some pages had several of those images on them. Even worse, that minute load speed is assuming that the visitor is on high speed broadband. Considering a good chunk of rural America is still on dialup or DSL, can you imagine how long it would take to load? You're looking at 17 minutes for just one of those images on dialup and 7.5 minutes on DSL! Now multiply that by 3 for the pages that had 3 images. Whoa!

    And that's just the images. Is your site code compressed and cached? My guess is the answer is no, and those are things that search engines grade your site on.

  2. Actively undermining your efforts at better search engine ranking. You see, search engine optimization (SEO) isn't just keywords and titles like it used to be in the good old days. Actually, those aren't as important now because it's so easy for blackhat SEO operators to abuse them (ever wonder why pages are loaded with text that makes little sense or reads very awkwardly? It's called keyword stuffing).

    I hate to tell you that if you're the site above with the huge images, on top of already having visitors leaving your site because it's a turtle, you'll be lucky if they even get to the site in the first place because image optimization and page load speed affects search engine ranking.

    Put yourself in the position of search engines. All they care about is giving searchers the best possible matches for what they're looking for. The crappier the matches the more likely searchers will be to go to their competitor.

    So... now you know that search engines know that the average visitor won't stick around if a site takes longer than 3 seconds to load, so they're not going to waste time recommending your slow site.

  3. Features that serve no purpose other than to make the “designer” think they're cutting edge. Are you old enough to remember all the flying mailboxes from the early days of the web? Thankfully most of those are gone now, but imposter designers will always find a way to throw in something along the same vein.

    Your goal is to get visitors to the info they need as soon as possible, and too much happening on the site is aggravating and confusing to visitors. They don't want to dig through a bunch of animated crap to figure out where to click.

    Think about whether effects or movement serve any purpose; if not, don't use them. If someone hovers over an image and it flips but shows the same image and has no link, what purpose does the flip effect serve other than for the designer to think “omg – I'm so talented!”? If you have a message or different image to show on the flip that's great, but otherwise you're just as annoying as the person who douses themselves in a bottle of cologne. Nobody wants to be around you.

  4. A site that isn't optimized for mobile. The thing is, your site can have a mobile or responsive version but still not be mobile friendly. Just yesterday I was on a site that could display only one letter of a word at a time vertically

    L
    i
    k
    e

    t
    h
    I
    s.

    And I have an iphone 6 plus, which is way larger than the average mobile phone. Even if I rotated the phone, I could still only read one word at a time.
    It was
    a total
    pain
    and I
    would
    have
    left if
    I hadn't
    paid
    for
    some
    thing
    when
    on
    desk
    top.

    The site had a responsive template but obviously hadn't been tested on mobile to ensure that it displayed okay. Your site should be tested on multiple size devices and include media queries to tell it how to display on each size that needs tweaking. If your designer doesn't know how to create proper media queries, you're wasting money and alienating visitors. Hint – if they have a blank look when you ask about media queries, run.

Web design is way more than meets the eye, and these are just 4 of the many ways your site design can be wrecking SEO and driving visitors away. If you're doing your site yourself, learn as much as you can or have a pro review your site when it's finished; it will be well worth the price. If you're hiring someone to create your site, make sure you do your research to find out if they really know what they're doing - or if they're like me trying to drive a race car. Vroom vroom.

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Sample Project Visuals

11-11
Websites
11-11
Web design & development for 11/11 Veteran Project. Our CEO is their Director of Strategy & uses their national platform and extensive network to help clients reach strategic business goals while supporting organizations that provide access to resources for veterans and their families.
print
Print Design
print
This 20-page 5-year Progress Report for a Tourism Department is printed on high quality gloss paper of magazine quality. Presenting details of progress made in an easy-to-digest manner helps Tourism stay accountable to funding sources.
edgewood website
websites
edgewood website
Web design and development for Edgewood Townhomes and Villas, a unique luxury townhome community in Southern Virginia. They needed a modern, mobile friendly site to help display the vast array of options available to homeowners, as well as highlight available properties.
Mother Cluckers
websites
Mother Cluckers
Mother Cluckers is a unique home decor and interior design shop located in an historic downtown. They sell home luxuries, unique apparel, and gifts in their brick & mortar as well as online via Square. We developed the website, set up their ecommerce system on Square, and integrated it with their website.
lisa
websites
lisa
Web development for author, business strategist, speaker, and podcaster Lisa Kipps-Brown, our CEO.
Colin
Websites
Colin
Website design and marketing automation services for NASCAR driver Colin Garrett.
illustration
Illustration and Animation
illustration
A tourism office wished for some type of animation that would let visitors "drive" around the county to discover things to do. Using animation that requires no special browser plugins, illustrator Erin Kipps Brown came up with a concept to treat the project like a theme park map.
VGA
websites
VGA
Economic development website design for Virginia's Growth Alliance, a region that covers 10 counties.
south hill
rebranding & website
south hill
Town of South Hill, Virginia, rebranding and web design.
Westfield brand
Branding
Westfield brand
New branding identity for The Downtown Westfield Corporation, the management entity of the Special Improvement District of Westfield, NJ. Main Street New Jersey awarded DWC a grant to work with Glerin on the rebranding and marketing strategy for Downtown Westfield.
social
Social Media
social
When we were invited by Virginia's Department of Housing and Community Development to speak about marketing to Virginia Main Street Community directors from across the state, we needed something helpful to give them to take back to the office. Our Quicky Guide to Social Media ended up being quite a hit! This poster is different from anything we've ever seen: It has dry erase blocks to let the user jot notes for planning their social media. The poster is 11"x17" - large enough to accommodate the dry erase blocks but small enough to not take up too much of the user's office wall.
vineland website
websites
vineland website
Web design and development for Vineland Downtown Improvement District / Main Street Vineland, NJ. Part of a project awarded to VDID through a Branding & Digital Design Grant from Main Street New Jersey.
Branding
Branding
Branding
New branding identity for Stand Up For Salem (New Jersey), a nonprofit that stimulates business opportunity, historic preservation and community growth through grassroots community development.
print
Print Design
print
This magazine won an Award of Merit for Communication from the Southern Economic Development Council. Virginia's Growth Alliance is geographically the largest economic development region in Virginia. They provide a printed quarterly quality of life magazine to prospects; the magazine is printed on glossy paper that is of the quality you would find on a magazine rack. A low-res version is also available for download on their website and for distribution on usb's.
fact sheets
Fact Sheets
fact sheets
As a part of the Halifax County IDA rebranding project, the organization needed a one-sheet data flyer for prospects. The piece is designed to present a good bit of data in a condensed format that provides a quick overview of the county, and integrated design elements extend the new branding identity.
vineland branding
Branding
vineland branding
New branding identity for Main Street Vineland, NJ / Downtown Vineland Improvement District, a group that promotes, enhances and revitalizes historic Landis Avenue as a thriving commercial district and community-gathering place for shoppers, residents and visitors. Part of a project awarded to VDID through a Branding & Digital Design Grant from Main Street New Jersey.

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